CEDIA Training - Booking Terms and Conditions


Unless otherwise agreed in writing, CEDIA's standard terms and conditions for the supply of training services are as described below.

Payment can only be made online via the CVent platform, and booking confirmation will be sent by email.

VAT has been included in the cost of all training courses as per notice 741 in section 5 of HM Customs & Excise notices. A VAT receipt will be issued within 10 working days of payment.

No training can be undertaken without full payment and no reservations can be accepted without payment.

All courses are subject to minimum attendance. CEDIA reserves the right to cancel any courses that do not meet these requirements. In case of cancellation CEDIA is not responsible for non-refundable hotel accommodation. 

Cancellation notification must be made in writing and sent to: CEDIA Training, Unit 2 Phoenix Park, St. Neots, Cambs, PE19 8EP, UK or emailed to: education@cedia.co.uk .

i) Course cancellations more than 7 days before the start date will be eligible for a full refund.

ii) Course cancellations less than 7 days before the start date will receive no refund.

iii) Courses may be rearranged once, subject to a £50 administration fee per student per day. After being rearranged, bookings are subject to the cancellation terms listed here.

iv) Students cancelling a free of charge course less than 5 days prior to its start date or simply not turning up on the day will be invoiced £80/€100 (inclusive of VAT).

v) Students booking with a free education voucher may rearrange once. Any further cancellation will result in forfeit of the voucher.