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Technical Sales Manager: AWE

Posted on 20th November, 2019

Role: Technical Sales Manager

Company: AWE is one of the industry’s most dynamic and awarded distributors representing a portfolio of leading residential technology brands.  We are growing and looking for the right people to join our team.  If you have knowledge of consumer electronics and a spark for great customer service, apply to join the AWE team!

Vacancy Availability: Immediate

Hours: Full time

Job Location: Based out of Epsom HQ, with UK travel to customers and events as required

Details: This is a customer facing role with a technical and sales emphasis. Working alongside our wider team to enhance existing relationships and develop new business through the highest level of technical support and customer interaction.

Experience with residential technology and control solutions is essential.

Remuneration: Dependent upon capability and experience, but package with O.T.E IRO £30k to £40k 

Find out more...

Sales Support Manager: Pulse Cinemas

Posted on 30th October, 2019


Manage the Sales Support service that ensures the best customer service is given to our dealers during the sales process. Assist the external sales team as required.

Roles & Responsibilities

Front-line First Response: Communication skills; both verbal and written, including conflict resolution. Confident, calm and friendly manner

Reporting: Manage the timely submission of Sales, Salesforce and Sage Reports. Support the Internal Sales Manager.

Sales Support (quotes, events, targets): Strong administrative and organisational skills, with attention to detail. Sound industry and product knowledge to support dealers with sales queries. Team oriented approach.

Sales Paperwork (proforma, invoices, new accounts, data loading etc.): Word, Salesforce, Sage


Experience of office administration and customer facing support. Educated to A Level standard or equivalent.

Skills & Experience

A working knowledge of the Audio Visual industry is essential, along with experience of providing exceptional customer service and supporting an external sales team. Experience in planning events. Able to operate and interpret CRM systems, (Salesforce and Sage).

 Please note: This position requires prior Custom A/V Industry experience.

To apply, email you CV and cover letter to careers@pulsecinemas.com

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Sales Support Assistant: Pulse Cinemas

Posted on 30th October, 2019


Provide Sales Support to ensure the best customer service to our dealers during the sales process. Assist the external sales team as required.

Roles & Responsibilities

Front-line First Response: Communication skills, both verbal and written, including conflict resolution. Confident, calm and friendly manner

Reporting to Managers and Directors: Compile reports for sales team, report sales, pipeline, leads etc

Sales Support (quotes, events, targets): Strong administrative and organisational skills with attention to detail. Team oriented approach

Sales Paperwork (proforma, invoices, new accounts, data loading etc.): Word, Salesforce, Sage


Experience of office administration and customer facing support, no specific qualifications required.

Skills & Experience

General administration experience, dealing with incoming phone calls and providing help to customers. Experience of supporting an external sales team. Inputting of customer data into CRM systems. Assistance in planning events. Industry experience beneficial.

To apply, email you CV and cover letter to careers@pulsecinemas.com

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Operations Assistant: Pulse Cinemas

Posted on 30th October, 2019


Operations Assistant is responsible for assisting the Purchasing Manager in day to day duties.

Roles & Responsibilities

  • Client Liaison: Computer literate, good telephone / email manner
  • Staff Liaison: Update Salesforce to communicate progress to our staff 
  • Order Management: Processing orders, Sage, numeracy
  • Cost Analysis: Eye for detail, Microsoft Excel
  • Logistics: Sage
  • Other: Anything else deemed necessary by your line manager


Experience and provable results, along with strength of character, are of greater value to us than academic or trade qualifications. We are dedicated, life-long learners.

Skills & Experience 

A cool and steady head is necessary in this fast-moving, high-pressue role. Attention to detail, financial numeracy and high-level computer literacy are big bonuses. You will have experience responding to in-bound phone calls and emails and reply in a timely and professional manner, keeping your line manager updated as to your progress.

To apply, send your CV and covering letter to careers@pulsecinemas.com


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Junior AV Engineer: Glo Audio Visual Ltd

Posted on 22nd October, 2019

Due to our continued success and increasing demand, Glo Audio Visual Ltd are currently looking for a Junior Installation Engineer to join our award-winning team.  This is the perfect opportunity for someone with outstanding attention to detail to join our award-winning and internationally recognised smart-home technology company.

Assisting and reporting to the Project Manager, your role will involve the preparation and installation of equipment to deliver luxury home technology experiences.

You will be based at our London Park Royal premises in the UK, however both national and international travel may be required to support our projects. Your role will mainly be providing support for our London projects.

We (and our clients) expect perfection and exceptional attention to detail in all areas of your work.

You will be rewarded with a career path within a multi-award winning company in an exciting luxury market, where you can work your way up the career ladder as far as your ambition takes you.

This is a fantastic opportunity for:

  • Someone already in the home technology industry who is looking for a new challenge and opportunity,
  • Someone currently involved in an industry with transferable skills (electrician, security engineer etc.) who is looking to move into the exciting home technology space,
  • Someone who is simply passionate about technology and is looking to get involved in this exciting industry.
  • Although experience in the home technology sector may be beneficial – the right attitude and approach is more important than your experience and we will provide full training.

Roles & Responsibilities:

  • Off site main equipment rack builds.
  • On site cable infrastructure termination, testing and certification.
  • On site physical installation and connection of equipment including TVs, amplifiers, speakers, video distribution, equipment racks etc.
  • Keeping time sheets and ensuring all administrative duties are completed on time
  • Upkeep of warehouse and inventory.
  • Ensuring that Glo Audio Visual processes and procedures are adhered to at all times.
  • Representing Glo Audio Visual to our clients and other professionals in the highest manner.
  • Reporting to and directly supporting our Project Manager and other Installation Engineers.

Salary and Benefits:

  • Competitive salary £18,000 to £23,000pa based on level of experience and qualifications.
  • Full uniform provided.
  • Regular reviews and opportunity for advancement with the business.

To apply, send CV to Mark Davis on info@glo-av.co.uk

Find out more...

Engineer: Trusted Technology

Posted on 18th October, 2019

We have an opportunity to join our Award-winning engineering team where you will be responsible for the installation of various technology installations primarily in the East Midlands.

Ideally we are looking for someone with at least 5 of the skills below however training will be provided for all area’s.

  • Structured Cabling
  • Home Automation
  • IT Networks including Wi Fi
  • Access Control
  • Intruder Alarms
  • TV Reception Systems – SMATV / MATV / IRS
  • CCTV
  • Lighting – Lutron, Dali & DMX
  • Audio Visual – Video Walls, PA Systems
  • Home Cinema – construction and calibration

Our clientele range from high end range residential homes £1m - £10m through to National Health Club chains, it is critical that the successful candidate has the following personal attributes

  • Construction and practical skills
  • Good communicator at all levels
  • Attention to detail
  • Proven problem solver
  • Strong Work Ethic
  • Self-Discipline
  • Non Smoker
  • Trustworthy
  • Loyal
  • Appetite to Learn
  • Genuine interest in the industry

In return we can offer a profit share of our company unrivalled within the industry, brand new company vehicle with the latest tools and a salary that is amongst the best in the industry.

As a growing company the opportunity for progression is strong as you will be joining at the right time as we look to establish our company is one of the industry leaders.

To apply please send  a copy of your CV to andy.bell@trustedtechnology.co.uk

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Project manager: MDfx

Posted on 25th September, 2019

MDFX is a leading smart home design and installation company specialising in the high-end residential market. Typically helping clients who want smart home systems, such as Home Cinemas, Multi-room audio, Fire & Security, Lighting control and IT.

MDFX is a proactive, professional and friendly company that focuses on customer service and what the client’s need. We’re looking for a like-minded person to join us.

As one of the industries most experienced teams, in a rapidly growing market, we are looking to expand our business and have the opportunity of being joined by a Project Manager.

Experience with Microsoft Office is essential, and other software packages such as D-tools and CAD would be an advantage, but not essential. Most importantly, an eagerness to learn and pick these things up relatively quickly.

The role is mostly office-based, but you will need to visit sites in London and the surrounding counties at key times. As such, a full drivers licence is essential, and someone that lives within an easily commutable distance of our offices in Uxbridge would be preferable.

The role will involve a huge amount of responsibility, managing projects that consist of some or all of the systems we offer. You’ll be working closely with sales and managing our installation team, as well as liaising with the client's project team members, such as architects, interior designer, builders and electricians.

Job functions will include putting together documents that include wiring schematics, specifications sheets, change orders, risk assessments and account balance sheets. Guidance and training will be provided where needed.

You’ll be working with our high-end clients and partners where building good relationships, and communications skills are a must. Communication is key to what we offer, and you’ll need to keep all internal and external parties in the loop.

At peak times, you’ll be working under pressure to get projects completed, and you’ll need to have excellent skills in managing time, tasks and people. During these periods you may need to work extra hours to keep the projects on track.

While the role is within a technology-based company, we are most interested in your skills in organisation, time management, relationships, communication, and working under pressure.

Any holes in your technology experience will be supported through manufacturer and supplier training, and the team around you.

As an SSAIB approved intruder alarm and CCTV company, you will need to pass security vetting process with police background checks.

If your interested in this exciting new role and it sounds like you, we look forward to hearing from you: careers@mdfx.co.uk

Job Types: Full-time, Contract. 

Find out more...

Programmer: SMC

Posted on 18th September, 2019

SMC help demanding clients get the best out of technology in their homes. We are a lively, dynamic company and we’re proud of what we do. Our projects range from simple one-room home cinema installations to fully-integrated multi-million pound homes.

Located in South West London, we work with the most renowned architects, designers and developers within the industry and deliver projects throughout the UK and around the World.

At SMC we bring together audio, television, lighting, telephone, data networks, security and other bespoke technology into a fully integrated and easy to use solution.


We’re looking for the right person who has exceptional computer, logic and analytical skills to join our Programming Team. You will be working closely with the Design Team and our Project Managers to ensure that our projects are technically designed and implemented to the highest standards.


  • To understand and interpret client requirements to implement user-friendly and easy-to-use control systems
  • Understand, coordinate, and detail functional requirements of 3rd party systems and implement and test the integration of these systems (including pre-site liaison and on-site coordination and testing)
  • Production and updating of supporting project reference documentation
  • Programming the latest control systems available and design and implementation of intuitive, good looking user interfaces for our clients, which meets all the requirements of the project specification
  • The production of product specific program code
  • Ability to logically test, troubleshoot, identify and fix bugs within code and control systems
  • Working to ensure our systems are tested, bug free and operational ahead of handover to the client
  • Then potentially working closely with the client as they move into their new home to ensure they are happy and getting the best out of their new systems
  • To support and assist the Aftercare Team in terms of programming support for our Maintenance clients
  • Communicating regularly with those of us that work in the office, including but not limited to, Designers, Project Managers and Aftercare and Service Department - highlighting issues and bringing them to the table for discussion.


  • Practical experience of AV/IT systems design and implementation
  • Have an extremely keen eye for technical detail
  • Creating UI design in Photoshop/Illustrator or similar
  • UI/UX development within Crestron VTPro

We don't necessarily expect you to have all of these skills but if you can demonstrate you have a good base knowledge, the right aptitude and a hunger to learn then we can teach you the rest. This role would suite someone coming from an AV / construction design background wishing to get into basic programming, or alternatively someone coming from a web design and development background wishing to learn more about AV systems integration.


SMC is a lively, dynamic company and we’re proud of what we do. We are often working with extremely wealthy clients who are paying for and therefore expecting the finest service. The successful candidate, with close support from colleagues, will feel confident and comfortable in this environment. At times working in very demanding situations, a professional approachable manner is required at all times. 


There’s a strong family feeling at SMC - many of us have been here for more than a decade (in fact two decades in some cases!) Our people remain the core of our success and we couldn’t do anything without this amazing team - it is their energy that has driven us forward, helped us deliver great projects, support our fantastic clients, learn, grow and kept it fun. If you’re good at what you do, cheerful and reliable we’d love you to join us. 

      You’ll enjoy a host of perks, on top of a satisfying salary. And that’s not all:

  • We’re award winning: Many of our projects have been recognised by CEDIA and other industry bodies, as well as leading suppliers including Crestron and Lutron.
  • We’re working worldwide: We have teams working across Europe and further afield, so if you have language skills, enjoy travel, or both, we’ll work hard to get the best out of you and give you some exciting experiences
  • We’re always thinking of you: We run a contributory pension scheme, and you’ll have access to plenty of other great benefits such as a cycle to work scheme savings, a company mobile and more.
  • We’re growing: It is easy to get stuck in a small company and get lost in a large company - we’re in the middle, with plenty of opportunities to learn, challenge yourself, do well and progress.
  • We know how to have fun: Whether Friday drinks, our legendary summer sports days or just taking part in a charity fitness challenge - we can guarantee you’ll make great friends and we hope you’ll share the enjoyment at SMC.

Find out more...